These Terms are between you and Mingma Inc, doing business as Echo 1 Labs ("Echo 1 Labs," "Company," "we," "us," "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between Mingma Inc and you ("Customer," "Client," "you," "your"), whether acting individually or on behalf of an entity, regarding access to and use of our AI-enhanced business systems, software, and related services.
By clicking "I Accept," creating an account, or using any Services, you represent and warrant that:
If you do not agree to these Terms, you must immediately cease all use of our Services.
These Terms govern your use of:
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Account security requirements include strong passwords, multi-factor authentication, and immediate notification of unauthorized access.
Services must be used lawfully and ethically. Prohibited activities include illegal conduct, security violations, abusive behavior, intellectual property infringement, and excessive resource usage beyond fair use limits.
Fees are due as specified in your service agreement. We accept credit cards, ACH transfers, wire transfers, and purchase orders for qualified accounts. Late payments incur interest charges and may result in service suspension.
We retain all rights to our software, documentation, and proprietary materials. You receive a limited license to use our Services. You retain ownership of your data and content, while granting us necessary licenses to provide Services.
Both parties agree to protect confidential information disclosed during the relationship. Confidentiality obligations survive termination and exclude publicly available information.
EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Our Services provide tools and information but do not constitute professional legal, financial, or medical advice.
You agree to indemnify Echo 1 Labs against claims arising from your use of Services, breach of Terms, or violation of laws. We will indemnify you against claims that our Services infringe third-party intellectual property rights.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES. TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF FEES PAID IN THE 12 MONTHS PRECEDING THE CLAIM OR $50,000.
Agreement begins upon acceptance and continues for the specified term. Either party may terminate for convenience with proper notice or immediately for material breach. Upon termination, access ceases and data export is available for 30 days.
We commit to service availability targets: 99.0% (Starter), 99.5% (Professional), and 99.9% (Enterprise). Support response times and service credits are tier-specific as detailed in your service agreement.
We implement industry-standard security measures including encryption, access controls, and regular security audits. We act as a data processor and comply with applicable data protection laws. For full details, see our Privacy Policy.
Disputes will first be addressed through good faith negotiations, followed by mediation, and if necessary, binding arbitration in Dallas, Texas under AAA Commercial Arbitration Rules.
CLASS ACTION WAIVER: You and Echo 1 Labs agree that only individual claims are allowed. No class or collective actions are permitted.
This Agreement is governed by Texas law. Venue for any court proceedings is Dallas County, Texas.
These Terms, along with referenced policies and service agreements, constitute the entire agreement between parties.
We may modify Terms with 30 days notice for non-material changes and 60 days for material changes.
You may not assign this Agreement without our consent. We may freely assign to affiliates or in connection with a merger or acquisition.
Neither party is liable for delays due to events beyond reasonable control including natural disasters, war, or infrastructure failures.
IMPORTANT NOTICE: IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES.